Contact Information

Last Updated: September 16, 2026

Thank you for visiting wsnba.shop.

If you have questions about our products, orders, payments, shipping, returns, refunds, or any other matter relating to our online store, please contact us using the information below.

1. Company Information

Company Name: KeepITsimple.cloud ApS
CVR Number: 35656006
Company Type: Anpartsselskab (ApS)

Registered Address:
C/O bloch
Aurehøjvej 7
2900 Hellerup
Denmark

The company name, CVR number, company type, and registered address above correspond to the information contained in the supplied Danish CVR registration document.

2. Customer Service

For general questions, product information, order assistance, shipping inquiries, returns, refunds, or other customer service matters, please contact:

Email: support@wsnba.shop
Telephone: +45 41 15 84 31
Website: wsnba.shop

When contacting us regarding an existing order, please include your order number and the email address used to place the order so that we can identify your order and assist you efficiently.

3. Order Inquiries

If you have a question about an existing order, please provide as much relevant information as possible, including:

• Your full name;
• Order number;
• Email address used to place the order;
• Product concerned; and
• A brief description of your question or issue.

For issues involving a damaged, defective, incomplete, or incorrect product, we may also ask you to provide photographs or videos showing the issue.

4. Shipping and Delivery Inquiries

For questions concerning:

• Order processing;
• Shipping status;
• Tracking information;
• Delivery delays;
• Lost parcels;
• Damaged parcels; or
• Incorrect delivery information,

please contact:

Email: support@wsnba.shop
Telephone: +45 41 15 84 31

Please include your order number and any available tracking information.

5. Returns and Refunds

If you wish to request a return, exchange, cancellation, or refund, please contact us before sending any product back.

Email: support@wsnba.shop
Telephone: +45 41 15 84 31

Please provide your order number and details of your request.

Returns are subject to our Return and Refund Policy and applicable consumer protection law.

Unless we provide a different authorized return address in your return instructions, the return address is:

KeepITsimple.cloud ApS
C/O bloch
Aurehøjvej 7
2900 Hellerup
Denmark

Please contact us before returning a product so that we can provide the appropriate return instructions.

6. Privacy and Data Protection Inquiries

If you have questions about how we collect, use, store, or protect your personal information, or if you wish to exercise an applicable data protection right, please contact:

Email: support@wsnba.shop
Telephone: +45 41 15 84 31

For further information about how personal information is handled, please review our Privacy Policy.

7. Complaints

If you have a complaint concerning a product, order, delivery, return, refund, or our Services, please contact us directly so that we can review the matter.

When submitting a complaint, please provide:

• Your name;
• Order number, where applicable;
• Contact information;
• A clear description of the issue; and
• Any relevant supporting information.

We will review your inquiry and respond in accordance with applicable consumer protection requirements.

8. Official Contact Details

KeepITsimple.cloud ApS

CVR Number: 35656006

Registered Address:
C/O bloch
Aurehøjvej 7
2900 Hellerup
Denmark

Email: support@wsnba.shop
Telephone: +45 41 15 84 31
Website: wsnba.shop